OCBC Bank's ATMs, credit card transactions and online banking service disrupted
SINGAPORE: OCBC Bank said on Saturday night (Sep 1) that its ATMs, credit card transactions and online banking services were disrupted due to "network issues".
"We're experiencing network issues at the moment, and you may encounter issues with our ATMs, credit card transactions and online/mobile banking," said the bank in a Facebook post at about 9.50pm.
Advertisement "We're looking into this and will post updates here as and when we have them," it added, apologising for users' inconvenience.
Several OCBC users took to social media to complain about the service disruption.
One Facebook user, Abby Teo, said she tried using the ATM at Tampines but was not able to check her balance.
Advertisement Advertisement Several others complained that they were also not able to withdraw money from ATMs or use their cards at supermarkets or restaurants.
This story came from a reader tip-off. If you would like to send in photos or videos of something newsworthy, WhatsApp our Mediacorp news hotline at +65 8218 8281 or message us on Facebook.
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SINGAPORE: OCBC Bank said on Saturday night (Sep 1) that its ATMs, credit card transactions and online banking services were disrupted due to "network issues".
"We're experiencing network issues at the moment, and you may encounter issues with our ATMs, credit card transactions and online/mobile banking," said the bank in a Facebook post at about 9.50pm.
Advertisement "We're looking into this and will post updates here as and when we have them," it added, apologising for users' inconvenience.
Several OCBC users took to social media to complain about the service disruption.
One Facebook user, Abby Teo, said she tried using the ATM at Tampines but was not able to check her balance.
Advertisement Advertisement Several others complained that they were also not able to withdraw money from ATMs or use their cards at supermarkets or restaurants.
This story came from a reader tip-off. If you would like to send in photos or videos of something newsworthy, WhatsApp our Mediacorp news hotline at +65 8218 8281 or message us on Facebook.
Let's block ads! (Why?)
More...