SINGAPORE: Singtel customers on Thursday (Aug 8) reported experiencing disruptions to their land lines, with several business owners having problems with their NETS or credit card payment machines.
People commenting on downdetector.sg said they were facing issues with their landlines in Tuas, Pandan, Pasir Panjang, Novena, Joo Koon, Jalan Bukit, Bugis, Woodlands, Choa Chu Kang, Jurong, Balestier and Tanglin.
AdvertisementAdvertisementBusiness owners took to Singtel's Facebook page to complain. One person wrote: "Because of your phone line issue, it is harming my business tremendously with annoyed customers unable to pay by Nets and receive sales calls."
Singtel said on its Facebook page it is aware of the issues faced by some customers.
"Our engineers are investigating and we will provide updates as they become available," it added. "Thank you for your patience."
AdvertisementAdvertisementIn an update at 7.39pm, Singtel said that "progressive restoration" was underway.
"Please bear with us as our engineers continue to work on resolving the issues. We will provide updates as they become available and thank you for your patience," it said.
Down Detector's outage map showing affected areas in Singapore.
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People commenting on downdetector.sg said they were facing issues with their landlines in Tuas, Pandan, Pasir Panjang, Novena, Joo Koon, Jalan Bukit, Bugis, Woodlands, Choa Chu Kang, Jurong, Balestier and Tanglin.
AdvertisementAdvertisementBusiness owners took to Singtel's Facebook page to complain. One person wrote: "Because of your phone line issue, it is harming my business tremendously with annoyed customers unable to pay by Nets and receive sales calls."
Singtel said on its Facebook page it is aware of the issues faced by some customers.
"Our engineers are investigating and we will provide updates as they become available," it added. "Thank you for your patience."
AdvertisementAdvertisementIn an update at 7.39pm, Singtel said that "progressive restoration" was underway.
"Please bear with us as our engineers continue to work on resolving the issues. We will provide updates as they become available and thank you for your patience," it said.
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