SINGAPORE: StarHub customers in many areas across Singapore reported issues with their broadband service on Tuesday evening (Aug 20).
Some complained of intermittent connectivity while others said they had no service at all.
More than 7,000 reports were made on outage tracking website Downdetector as of 9pm.
In a Facebook post at about 8pm, StarHub said it was aware that customers in some locations may be experiencing "disruptions" to their broadband service.
"Our team is working to resolve the issue promptly. We apologise for the inconvenience and will share updates as soon as possible."
By around 8.50pm, StarHub's Facebook post had garnered more than 600 comments.
Many reported issues in areas such as Pasir Ris, Woodlands, Bukit Batok, Jurong, Hougang, East Coast, Dover, Tampines, Choa Chu Kang, Kovan, Bukit Merah, River Valley and Simei.
CNA has contacted StarHub for more information.
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Some complained of intermittent connectivity while others said they had no service at all.
More than 7,000 reports were made on outage tracking website Downdetector as of 9pm.
In a Facebook post at about 8pm, StarHub said it was aware that customers in some locations may be experiencing "disruptions" to their broadband service.
"Our team is working to resolve the issue promptly. We apologise for the inconvenience and will share updates as soon as possible."
By around 8.50pm, StarHub's Facebook post had garnered more than 600 comments.
Many reported issues in areas such as Pasir Ris, Woodlands, Bukit Batok, Jurong, Hougang, East Coast, Dover, Tampines, Choa Chu Kang, Kovan, Bukit Merah, River Valley and Simei.
CNA has contacted StarHub for more information.
Continue reading...