SINGAPORE: Personal information of about 129,000 Singtel customers was stolen after a recent data breach of a third-party file sharing system, the local telco said on Wednesday (Feb 17).
Singtel has completed initial investigations into the breach and established which files on the Accellion file transfer appliance (FTA) were accessed illegally, the company said in a news release.
AdvertisementAdvertisementThe personal information taken includes about 129,000 customers' NRIC numbers and a combination of names, dates of birth, mobile numbers and addresses, said Singtel.
In addition, bank account details of 28 former Singtel employees and credit card details of 45 staff members of a corporate customer with Singtel mobile lines were taken.
"Some information" from 23 enterprises, including suppliers, partners and corporate customers, was also stolen.
(Table: Singtel)
AdvertisementAdvertisementThe company has started notifying all affected individuals and enterprises to help them and their staff manage the possible risks involved and take appropriate follow-up action, it said.
Singtel's Group CEO Yuen Kuan Moon said: "While this data theft was committed by unknown parties, I’m very sorry this has happened to our customers and apologise unreservedly to everyone impacted.
"Data privacy is paramount, we have disappointed our stakeholders and not met the standards we have set for ourselves.
"Given the complexity and sensitivity of our investigations, we are being as transparent as possible and providing information that is accurate to the best of our knowledge. We are doing our level best to keep our customers supported in mitigating the potential risks."
AdvertisementSingtel said a "large part" of the leaked data included its "internal information that is non-sensitive", such as data logs, test data, reports and emails.
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Singtel has completed initial investigations into the breach and established which files on the Accellion file transfer appliance (FTA) were accessed illegally, the company said in a news release.
AdvertisementAdvertisementThe personal information taken includes about 129,000 customers' NRIC numbers and a combination of names, dates of birth, mobile numbers and addresses, said Singtel.
In addition, bank account details of 28 former Singtel employees and credit card details of 45 staff members of a corporate customer with Singtel mobile lines were taken.
"Some information" from 23 enterprises, including suppliers, partners and corporate customers, was also stolen.
AdvertisementAdvertisementThe company has started notifying all affected individuals and enterprises to help them and their staff manage the possible risks involved and take appropriate follow-up action, it said.
Singtel's Group CEO Yuen Kuan Moon said: "While this data theft was committed by unknown parties, I’m very sorry this has happened to our customers and apologise unreservedly to everyone impacted.
"Data privacy is paramount, we have disappointed our stakeholders and not met the standards we have set for ourselves.
"Given the complexity and sensitivity of our investigations, we are being as transparent as possible and providing information that is accurate to the best of our knowledge. We are doing our level best to keep our customers supported in mitigating the potential risks."
AdvertisementSingtel said a "large part" of the leaked data included its "internal information that is non-sensitive", such as data logs, test data, reports and emails.
This is a developing story. Please refresh for updates.
Let's block ads! (Why?)
More...