SINGAPORE: The Land Transport Authority (LTA) said on Wednesday (Jan 21) that it was investigating technical issues affecting the expected time of arrival (ETA) system for buses.
The system provides bus arrival timings which are shown at bus stops and interchanges, and on apps like MyTransport.SG.
The issues are causing inaccurate bus timings and long wait times displayed at commuter touchpoints, LTA said in a statement.
"Bus operations are not affected, and all services continue to operate at their usual frequencies," it added.
LTA said it first detected the issue on Jan 10. More inaccuracies were subsequently detected over the course of the week.
Preliminary investigations indicate a technical issue in the on-board systems for some buses, which is affecting the transmission of bus arrival timing estimates.
The ETA system generates estimates of when buses will arrive at each stop based on information relayed by equipment onboard buses.
These estimates are disseminated via commuter touchpoints such as electronic passenger information displays at bus stops and interchanges, apps and other third-party applications through LTA DataMall.
"Our engineers and ETA system contractors are working with the bus operators to rectify the issue as soon as possible. We apologise for the inconvenience caused," LTA said.
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The system provides bus arrival timings which are shown at bus stops and interchanges, and on apps like MyTransport.SG.
The issues are causing inaccurate bus timings and long wait times displayed at commuter touchpoints, LTA said in a statement.
"Bus operations are not affected, and all services continue to operate at their usual frequencies," it added.
LTA said it first detected the issue on Jan 10. More inaccuracies were subsequently detected over the course of the week.
Preliminary investigations indicate a technical issue in the on-board systems for some buses, which is affecting the transmission of bus arrival timing estimates.
The ETA system generates estimates of when buses will arrive at each stop based on information relayed by equipment onboard buses.
These estimates are disseminated via commuter touchpoints such as electronic passenger information displays at bus stops and interchanges, apps and other third-party applications through LTA DataMall.
"Our engineers and ETA system contractors are working with the bus operators to rectify the issue as soon as possible. We apologise for the inconvenience caused," LTA said.
Continue reading...