SINGAPORE: M1 users in Singapore reported disruption to their Internet services on Monday (Dec 21), the second time this month.
This is also the fourth disruption to M1 services this year.
AdvertisementAdvertisement"@M1Singapore it is down again. You have to change the way you operate M1. You are impacting all the people working from home," said Twitter user Michael Guerin on the telco's social media page.
"Is anyone else M1 broadband down? Mine just went down in the middle of a call," said another Twitter user dZus.
M1 users started reporting the disruption on the telco's Facebook page at about 10.30am.
Users complained that the service was disrupted in various parts of Singapore, including Tampines, Bishan, Simei, Sembawang, Marsiling, Serangoon, Jurong and Bukit Panjang.
AdvertisementAdvertisementMore than 12,000 reports have been logged at online service tracker Downdetector as of 12pm.
Thousands of M1 users reported issues with their Internet connection on Dec 21, 2020. (Image: Downdetector.com)
[h=3]READ: StarHub, M1 fined over broadband service disruptions during COVID-19 circuit breaker[/h]M1's fibre and fixed voice services were disrupted for several hours across many parts of Singapore on Dec 4.
AdvertisementThe telco said then that all affected customers could switch to using their local mobile data, and that excess data usage charges would be waived.
M1 was fined S$400,000 this year over disruptions to its broadband Internet service in May.
The disruption occurred during Singapore's COVID-19 "circuit breaker", prompting many complaints from Internet users frustrated by the inconvenience while working from home.
On May 12, the disruption lasted 23 hours from 7am to 6am the next day, affecting about 18,000 customers.
On May 13, users were hit by another disruption which lasted about six hours and affected up to 20,000 subscribers.
Let's block ads! (Why?)
More...
This is also the fourth disruption to M1 services this year.
AdvertisementAdvertisement"@M1Singapore it is down again. You have to change the way you operate M1. You are impacting all the people working from home," said Twitter user Michael Guerin on the telco's social media page.
"Is anyone else M1 broadband down? Mine just went down in the middle of a call," said another Twitter user dZus.
M1 users started reporting the disruption on the telco's Facebook page at about 10.30am.
Users complained that the service was disrupted in various parts of Singapore, including Tampines, Bishan, Simei, Sembawang, Marsiling, Serangoon, Jurong and Bukit Panjang.
AdvertisementAdvertisementMore than 12,000 reports have been logged at online service tracker Downdetector as of 12pm.
[h=3]READ: StarHub, M1 fined over broadband service disruptions during COVID-19 circuit breaker[/h]M1's fibre and fixed voice services were disrupted for several hours across many parts of Singapore on Dec 4.
AdvertisementThe telco said then that all affected customers could switch to using their local mobile data, and that excess data usage charges would be waived.
M1 was fined S$400,000 this year over disruptions to its broadband Internet service in May.
The disruption occurred during Singapore's COVID-19 "circuit breaker", prompting many complaints from Internet users frustrated by the inconvenience while working from home.
On May 12, the disruption lasted 23 hours from 7am to 6am the next day, affecting about 18,000 customers.
On May 13, users were hit by another disruption which lasted about six hours and affected up to 20,000 subscribers.
Let's block ads! (Why?)
More...