MUIS said it is encouraging Umrah travel agents to assist those with existing bookings with clear information and, where possible, flexible arrangements for postponing or rescheduling their planned trips.
"We recognise that pilgrims may face financial implications through no fault of their own, and urge operators to handle such cases with care, fairness and understanding," MUIS added.
MUIS advised Singaporeans who are currently in Saudi Arabia to remain calm, follow the advice of local authorities and MFA, and stay in contact with their travel operators and airlines.
It added that it will continue to mointor developments closely and coordinate with releavent government agencies to provide updates where necessary,
"We appreciate the community's patience and understanding, and encourage pilgrims and their families to remain guided by official advisories as the situation evolves," the council said.
"We share the hopes of our pilgrims and their families that safety in the region will improve soon. We pray for their safety and well-being, and that they will be able to fulfil their intention to perform Umrah safely and with peace of mind when circumstances permit," MUIS added.
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"We recognise that pilgrims may face financial implications through no fault of their own, and urge operators to handle such cases with care, fairness and understanding," MUIS added.
MUIS advised Singaporeans who are currently in Saudi Arabia to remain calm, follow the advice of local authorities and MFA, and stay in contact with their travel operators and airlines.
It added that it will continue to mointor developments closely and coordinate with releavent government agencies to provide updates where necessary,
"We appreciate the community's patience and understanding, and encourage pilgrims and their families to remain guided by official advisories as the situation evolves," the council said.
"We share the hopes of our pilgrims and their families that safety in the region will improve soon. We pray for their safety and well-being, and that they will be able to fulfil their intention to perform Umrah safely and with peace of mind when circumstances permit," MUIS added.
Continue reading...