ISSUE TO BE RAISED IN PARLIAMENT
The incident in August followed a major data leak in April, where information of parents and staff from 127 schools were compromised.
The Mobile Guardian breach will be among the topics raised when parliament sits from Monday (Sep 9). Eight MPs filed several questions requesting updates on investigations.
For instance, MP Patrick Tay (PAP-Pioneer) asked MOE for details on what it is doing to help students who have had their study notes wiped out.
MP Lim Wee Kiak (PAP-Sembawang) asked if “targeted support” is being offered to affected students experiencing distress, particularly those with existing mental health conditions.
Ms Sheena Kasturi, whose son in Secondary 1 used Mobile Guardian daily as part of his school curriculum, said: "When the issue came about, the iPad was totally not useable in school so he couldn't log in. He couldn't get anything done on his iPad," she said.
With help from the school’s IT department, the teenager managed to save the notes he had written onto a thumb drive.
While the school temporarily did away with learning via a device, it eventually provided Ms Sheena's son with an iPad that did not have the app installed, she said.
There were no disruptions in the curriculum, she noted.
"The school did follow up with the parents ... reminding us that this incident has happened, (and that) the Mobile Guardian will be removed 'so please monitor your child's screen time, the activities, the websites that they are visiting'," she said.
STUDENTS USE OTHER APPS
One teacher from an affected school told
The teacher said the school has no plans to find a replacement for Mobile Guardian. CNA understands that some students are currently using third-party apps like Goodnotes to take notes and are backing them up regularly.
Experts previously said government agencies likely did perform the necessary due diligence before deciding to sign a contract with Mobile Guardian.
Ms Sheena
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